Our products are covered by a 3 year warranty from the day they were bought, when used under normal conditions and for the purpose intended. Try not to over stuff your Bellroy or put things in there that don’t belong (like ninja stars). If you do put more cards in there than recommended, things can stretch out of shape and put undue stress on the stitching and other materials.
This warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind.
In order to make a warranty claim, you need to have purchased your Bellroy through our website or one of our authorized re-sellers, and you must provide proof of purchase.
The Bellroy warranty sits alongside applicable consumer protection law.
Special Warranty on Karan Singh Tech Kit and Iron-On Art Patches
- Because of the nature of the Karan Singh Tech Kit, Bellroy will not accept “change of mind” returns once the iron-on patches have been applied. Our standard 3-year warranty applies to the Tech Kit itself, but we note that applying the patches and then attempting to move or remove them does not constitute normal wear and tear.
- The patches themselves are covered by a limited 3-month warranty from the day they were sent by Bellroy, when used under normal conditions and for the purpose intended.
- At the risk of stating the obvious, please note that ironing patches onto products (including Bellroy products) incorrectly, or attempting to remove patches, may leave marks that will be noticeable. Bellroy is not liable for any damage to products resulting from using the patches.
Limited 3 month Warranty on Community Perk Pins
Bellroy pins are covered by a 3 month warranty from the day they were sent by Bellroy, when used under normal conditions and for the purpose intended. At the risk of stating the obvious, please note that using pins on products (including Bellroy products) will make a hole that may be noticeable even after you remove the pin. Bellroy is not liable for any damage to products resulting from using the pins.
How do I make a claim?
Please email our support team with your order details and a description of the fault or damage. Including photographs of any fault helps a lot in speeding up claims.