CUSTOMER CARE

Shipping & Delivery

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Shipping & Delivery

Estimated Shipping Time

Free shipping to the US. Delivery times will be calculated at checkout.

Worldwide Shipping

Bellroy customers live all across the globe, so we can ship to anywhere with a letterbox. For P.O. boxes outside Australia and Europe, please use the regular shipping option at checkout (our team of trained delivery owls aren’t allowed in government buildings just yet).

We usually dispatch orders within 2 working days. Delivery times vary based on selected service and destination. Regular post ranges from 3 to 28 working days depending on the shipping address.

Express Shipping

We offer express delivery to most locations with tracking available. Express shipping is generally 1–3 working days for the US, UK and Australia, and anywhere from 2–8 working days for other countries. If you live down a kangaroo trail in Kalkarindji, please allow a bit of extra time.

​In a few locations around the world we don’t offer an express option. This is because the current express services in those regions aren’t reliable enough, or there are currently no options available in that region.

Customs Fees

Extra duties and taxes may apply to the following regions: Asia, South America, Africa, and some European countries that are not members of the EU. During the checkout process a message will appear for applicable countries once the shipping destination has been selected. Bellroy will not be responsible for any customs and duties charged to a customer. If you’d like to find out more please email our support team.

Addresses written in non-Latin characters

Why did you alter my address?

Our shipping provider requires all addresses be written in Latin characters. So we look up the Latin version of your address using an address validation service.

What if the updated address is incorrect?

The majority of addresses are correctly converted. However, if you know your address has been incorrectly converted, our friendly support team can help fix it before your package is dispatched. Otherwise, our shipping provider will contact you to obtain the correct address and arrange delivery, at no extra cost to you.

Can I choose a different shipping provider?

No, sorry. We’ve searched high and low, and our provider offers the best combination of excellent service and competitive rates.

Holiday Shipping Cutoff Dates

To give your holiday gifts the best chance of arriving in time for December 24th, orders need to be placed before the shipping cutoff date. Check the table below to find your cutoff dates by shipping method.

*These dates are based on information provided by postal and courier services. We cannot guarantee delivery by Dec 24.

Final shipping cutoff dates and times

  • Regular shipping
  • Express shipping
  • Overnight shipping
  • U.S.
  • 11 December 23:59 (PST) (metro areas only)
  • 16 December 23:59 (PST) (metro areas only)
  • 19 December 23:59 (PST) (metro areas only)
  • Australia
  • NSW, VIC, QLD (metro)
  • 17 December 23:59 (AEDT)
  • 19 December 23:59 (AEDT)
  • N/A
  • NSW, VIC (rural)
  • 15 December 23:59 (AEDT)
  • 17 December 23:59 (AEDT)
  • N/A
  • QLD Gold Coast, SA
  • 15 December 23:59 (AEDT)
  • 17 December 23:59 (AEDT)
  • N/A
  • QLD (rural)
  • 12 December 23:59 (AEDT)
  • 17 December 23:59 (AEDT)
  • N/A
  • WA, NT, TAS
  • 8 December 23:59 (AEDT)
  • 17 December 23:59 (AEDT)
  • N/A
  • New Zealand
  • N/A
  • 16 December 01:59 (NZDT)
  • N/A
  • Great Britain
  • 17 December 22:59 (GMT)
  • 18 December 22:59 (GMT)
  • N/A
  • Germany
  • 16 December 23:59 (CET)
  • 17 December 23:59 (CET)
  • N/A
  • Canada *Canada Post strike is currently affecting delivery times to rural addresses and PO Boxes. Orders to physical metro addresses will be delivered as expected, by alternative carriers
  • ON
  • 18 December 23:59 (EST)
  • N/A
  • N/A
  • QC
  • 17 December 23:59 (EST)
  • N/A
  • N/A
  • BC
  • 12 December 20:59 (PST)
  • N/A
  • N/A
  • AB
  • 15 December 21:59 (MST)
  • N/A
  • N/A
  • MB
  • 9 December 22:59 (CST)
  • N/A
  • N/A
  • SK
  • 9 December 22:59 (CST)
  • N/A
  • N/A
  • NS
  • 10 December 00:59 (AST)
  • N/A
  • N/A
  • NL
  • 10 December 01:29 (NST)
  • N/A
  • N/A
  • NB
  • 10 December 00:59 (AST)
  • N/A
  • N/A
  • PE
  • 10 December 00:59 (AST)
  • N/A
  • N/A
  • YK
  • 9 December 21:59 (MST)
  • N/A
  • N/A
  • NU
  • 9 December 23:59 (EST)
  • N/A
  • N/A
  • NWT
  • 9 December 21:59 (MST)
  • N/A
  • N/A
  • Japan
  • N/A
  • 11 December 21:59 (JST)
  • N/A
  • Hong Kong
  • N/A
  • 11 December 20:59 (HKT)
  • N/A
  • Singapore
  • N/A
  • 11 December 20:59 (SGT)
  • N/A
  • Korea
  • N/A
  • 11 December 20:59 (KST)
  • N/A
  • France
  • 16 December 23:59 (CET)
  • 18 December 23:59 (CET)
  • N/A
  • Switzerland
  • 16 December 23:59 (CET)
  • 18 December 23:59 (CET)
  • N/A
  • Italy
  • 12 December 23:59 (CET)
  • 16 December 23:59 (CET)
  • N/A
  • Netherlands
  • 18 December 23:59 (CET)
  • 19 December 23:59 (CET)
  • N/A
  • Spain
  • N/A
  • 12 December 23:59 (CET)
  • N/A
  • Austria
  • N/A
  • 16 December 23:59 (CET)
  • N/A
  • Belgium
  • N/A
  • 17 December 23:59 (CET)
  • N/A
  • Ireland
  • 12 December 22:59 (GMT)
  • 16 December 22:59 (GMT)
  • N/A
  • Sweden
  • N/A
  • 12 December 23:59 (CET)
  • N/A
  • Czechia
  • N/A
  • 16 December 23:59 (CET)
  • N/A
  • Denmark
  • N/A
  • 17 December 23:59 (CET)
  • N/A
  • Poland
  • N/A
  • 16 December 23:59 (CET)
  • N/A
  • Portugal
  • N/A
  • 12 December 22:59 (GMT)
  • N/A
  • Norway
  • N/A
  • 12 December 23:59 (CET)
  • N/A
  • Finland
  • N/A
  • 12 December 23:59 (CET)
  • N/A
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