Unzip and open your case, laying it flat on a solid surface.
Remove the packing cells on the right-hand side and find the center zip. This has an upside-down zipper pull, so you will be able to open it by inserting something small into the gap and making the gap larger. Unzip it from the top down.
Open this section to see the telescopic handle.
Using the hex key, undo 4 screws at the bottom.
Using the hex key, undo 4 screws at the top (note, the 2 inside screws have webbing straps attached to them).
You’ll be left with a top tray and a bottom tray on the interior of the case, and the telescopic handle can be removed from the exterior of the case. Keep the 2 trays handy.
Part B: Installing the new telescopic handle
Put the new handle in place on the exterior of the case. Ensure that it is aligned with the 8 screw holes. Throughout this process, ensure that the handle stays close to the suitcase shell, so that the screw holes remain lined up.
Place the top tray back on the interior of the case.
Ensure that the webbing is over the inside screw holes (where it was previously), and use the hex key to fasten the 2 inside screws.
Use the hex key to fasten the 2 outside screws.
Put the bottom tray back on.
Use the hex key to fasten the bottom 4 screws in. The handle should now be secured onto the case.
Zip the ‘upside-down’ zip back up, bottom to top.
You now have a replaced telescopic handle. Congrats!
